WCI PRO CARE

Storage Maintenance

WCI PRO CARE

Storage Maintenance

With guidance from WhaleyComm technical experts, a collaborative dialogue helps identify IT server hardware that can be moved to lower-cost, independent IT server maintenance from WhaleyComm – solid savings with no sacrifice to service quality! As a multivendor (OEM) and vendor-neutral maintenance provider, WhaleyComm can simplify vendor consolidation, establish coterminous support contracts, provide several IT Lifecycle professional services: Data Center Relocations, WCI ProHands and R2v3 certified IT Asset Disposition throughout NorthAmerica, EMEA, LATAM and APAC regions.

24x7x365 Call Center (US-based) and incident ticket portal

Multi-OEM trained, cleared field engineers backed by L3/L4 tech expertise

No-Wait-ServiceSM – support coverage guarantee for data center storage assets awaiting a formal addition to the contract

IT Asset Management Best-Practice Leadership

  • Progressive, Just-in-Case (vs. Just-in-Time) parts sparing

  • Custom-designed sparing models to match chosen SLAs

  • CMDB – Asset tracking with key milestone dates for entire install base, and customized reporting (ongoing data center cost reductions)

Benefits of working with Whaley

Average 60+% savings for all eligible data center storage hardware assets

Independent maintenance from a 30-year provider known for hardware maintenance and service quality

We welcome RFPs and RFIs

WhaleyComm’s partner is R2v3 Certified and also ISO9001:2015, ISO14001:2015, ISO45001:2018 Certified and meets SAE AS5553 Standards

Our partner is a trusted support provider to 42 federal agencies, including DOD

SLAs and SLA guidance to balance criticality with data center cost savings

CMDB with milestone date alerts so assets can be efficiently moved to less expensive independent support

Ongoing consultation – a real, two-way partnership to impact data center costs

IT Lifecycle Support from installation through disposition

Have questions or ready to move forward with your storage maintenance project?

Contact us today!