WCI PRO CARE

Server Maintenance

WCI PRO CARE

Server Maintenance

Direct support as needed throughout the assessment of eligible server assets (post-warranty, EoL or EoS) from assets which must stay under OEM support. Upon your request and any need for per asset configuration data (which impacts fair pricing), WhaleyComm can provide a comprehensive on-site audit.

Once accurate config details can be shared, the assessment reveals how/where OpEx savings often reach 50-75%.

WhaleyComm provides: Various SLA model options with selection consultation, certified on-site field engineers, Level 3/4 backline support, spares and logistics with 600+ forward stocking locations, CMDB for incident details and proactive asset management, ongoing and client-focused consultation.

WhaleyComm welcomes RFPs and RFIs for third party maintenance of server hardware.

WhaleyComm can simplify vendor consolidation, establish coterminous support contracts, provide several IT Lifecycle professional services: Data Center Relocations, WhaleyComm ProHands and R2v3 certified IT Asset Disposition throughout NorthAmerica, EMEA, LATAM and APAC regions.

Benefits of working with Whaley

24x7x365 Call Center (US-based) and incident ticket portal

Multi-OEM trained, cleared field engineers backed by L3/L4 tech expertise

IT Asset Management Best-Practice Leadership

- Progressive, Just-in-Case (vs. Just-in-Time) parts sparing

- Custom-designed sparing models to match chosen SLAs

- CMDB – Asset tracking with key milestone dates for entire install base, and customized reporting

We can assist with...

Cisco Servers

Post-warranty, EoL, EOS – all models

Dell Servers

Post-warranty, EoL, EOS – all models

HP Servers

Post-warranty, EoL, EOS – all models

IBM Servers

Post-warranty, EoL, EOS – all models

Lenovo Servers

Post-warranty, EoL, EOS – all models

Oracle/Sun Servers

Post-warranty, EoL, EOS – all models

SGI Servers

All models

Fujitsu Servers

All models


Have questions or ready to get started on your server maintenance project?

Contact us today!