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The Cisco CP-8800-A-KEM Key Expansion Module is purpose-built to enhance the functionality of compatible Cisco 8800 Series IP Phones, specifically the 8851 and 8861 models. By adding a dedicated bank of programmable line and feature keys, this expansion module allows busy professionals to monitor more lines, manage speed dials, and access frequently used features without navigating multiple menus.
Ideal for executive assistants, receptionists, call center agents, and other high-volume telephony users, the CP-8800-A-KEM significantly reduces the time spent managing multiple calls. The module attaches directly to the side of the host phone, maintaining a clean, unified desk footprint while dramatically increasing accessibility.
The unit features a clear, easy-to-read display that provides real-time line status and caller information at a glance. Each programmable key can be configured for lines, speed dials, BLF (Busy Lamp Field) monitoring, or other call features, making it highly adaptable to individual workflow needs.
Shipped in New condition, this module integrates seamlessly with Cisco Unified Communications Manager (CUCM) and is provisioned through the same familiar administrative interface used for the host phone. No additional licensing is required for basic key expansion functionality, simplifying deployment across enterprise environments.
WhaleyComm offers the Cisco CP-8800-A-KEM, backed by our commitment to quality enterprise IT hardware sourcing.
Technical Specifications
Manufacturer Part Number
CP-8800-A-KEM
Compatible Phone Models
Cisco 8851, Cisco 8861
Product Series
Cisco 8800 Series
Module Type
Key Expansion Module (KEM)
Connection Interface
Side-attach to host phone
Ideal Use Cases
Executive & Administrative Assistants
Administrative professionals managing calls on behalf of executives benefit from expanded line visibility and one-touch call handling. The CP-8800-A-KEM allows them to monitor multiple lines simultaneously without missing important calls.
Reception & Front Desk Environments
Front desk staff handling high volumes of inbound calls require fast, intuitive call management tools. The added programmable keys allow receptionists to transfer, park, and monitor calls with minimal effort.
Contact Center & Help Desk Agents
Help desk and contact center agents need rapid access to frequently contacted extensions and call features. The expansion module provides the additional programmable keys needed to support efficient, high-speed call workflows.
What's Included
✔ Cisco CP-8800-A-KEM Key Expansion Module
✔ New in original or manufacturer packaging
✔ Standard hardware attachment connector
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Compatibility Details
Review supported optics, cables, software, management protocols, and environment-specific compatibility guidance.
The Cisco CP-8800-A-KEM is compatible with the following Cisco IP Phone models
Call control platform compatibility includes
✓
Cisco Unified Communications Manager (CUCM)
Cisco Business Edition platforms supporting the 8800 Series
✓
Note: Compatibility with specific CUCM software versions should be verified against Cisco's official compatibility matrix. Multiple KEM units may be attachable to a single host phone depending on model support — verify with Cisco documentation for maximum supported modules per device.