WCI PRO Services

WhaleyComm ProHands

WhaleyComm provides ProHands & IMAC (Installs, Moves, Adds, Changes) for clients needing on-demand and on-site technical (globally-deployed) expertise for enterprise IT and EUC hardware projects. Whether long-term, short-term, multi-site and complex or a single project, this WhaleyComm service frees up internal staff, ensures deadlines are met and ensures the right level of technical expertise is assigned to each task – an overall wiser use of technical labor. In addition to ProHands or IMAC services, WhaleyComm can provide IT hardware maintenance services to extend the lifecycles of data center or network assets for as long as the client may choose. WhaleyComm welcomes RFPs and RFIs for ProHands or IMAC support.

WhaleyComm ProHands and IMAC Features


  • Multi-Tier SLAs


  • On-demand technical expertise where project requirements are matched to necessary technical expertise


  • Available for data center/networking/End-User Compute environments


  • Scheduled labor


  • Globally-deployed technical expertise, and partnered with available TS (Top Secret) clearance


  • Same/Next day ProHands service availability


  • Minimum per dispatch (for ProHands or IMAC)


  • Optional add-on-services: R2v3 Certified IT Asset Disposition and Independent Hardware Maintenance for servers, data storage and network hardware

WhaleyComm ProHands & IMAC Benefits

  • Global ProHands experience in commercial, federal, healthcare, industrial, manufacturing, and corporate implementations


  • Project management of all deployment complexities


  • Partner with our in-house team of CCIE-certified engineers to design back-end wireless network configuration and security


  • A customizable suite of add-on IT services that allow for additional cost savings, proactive planning, and enhanced decision-making


  • ProHands or IMAC Services available for Enterprise/EUC equipment


  • WhaleyComm welcomes RFPs and RFIs for Smart Hands and IMAC services.

WhaleyComm ProHands & IMAC services are available in...

  • North America countries (including: Canada, Mexico United States)


  • EMEA countries (including: Austria, Belgium, Cypress, Denmark, Dubai, Estonia, Finland, France, Germany, Greece, Greenland, Hungary, Iceland, Ireland, Israel, Italy, Kazakhstan, Netherlands, Poland, Romania, Russia, South Africa, Spain, Sweden, Switzerland, Turkey, UAE (United Arab Emirates), UK (United Kingdom)


  • LATAM countries (including: Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, Mexico, Peru, Puerto Rico, Trinidad, Tobago)



  • APAC countries (including: Australia, Bangladesh, Cambodia, China, Hong Kong, India, Japan, Malaysia, New Zealand, Pakistan, Philippines, South Korea, Sri Lanka, Taiwan, Thailand, Vietnam)


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